What’s your return policy?
Reservations, once confirmed, may be changed or canceled, respecting the individual policy of each product reserved.
Do you accept bank transfers?
Yes, For bank transfers that are less than $ 1,500.00 you must send $ 30.00 (the amount that the bank charges us by bank transfer) plus the value of the invoice to pay.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from Monday to Friday, 7am to 5pm (407) 979-4975. For emergencies, send an email at ventas@joaniatours.net and we will get back to you as soon as possible.